Main Page → Motive Documentation → Camera Status Indicators

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This page includes information on the status indicator lights on the OptiTrack Ethernet cameras.

Prime Series

Status Ring Light

The Primes Series cameras have a front mounted status ring light to indicate the state of the Motive software and firmware updates on the cameras. The following table lists the default ring light color associated with the state of Motive.

Status Ring Light Colors
Color	Status	Description	Can Change Color
Off	Powered & Awaiting Command	When camera is first plugged in the mood ring light will be off until it receives command from Motive	No
Blue and White	Hibernation	Camera is in a low power state. Triggered when closing Motive with cameras powered by the switch.	No
Blue	Live	Actively sending data and receiving commands when loaded into Motive.	Yes
Green	Recording	Camera is sending data to be written to memory or disk.	Yes
None	Playback	Camera is operating but Motive is in Edit Mode.	Yes
Yellow	Selected	Camera is selected in Motive.	Yes
Orange	Reference	Camera is in reference mode. Instead of capturing the marker data, the camera is recording reference video, MJPEG	No
Cycle Red	Firmware Reset	On board flash memory is being reset.	No
Cycle Yellow	Firmware Update	Firmware is being written to flash. On completion, color turns off and camera reboots.	No

Back Light

The Prime Series cameras also have a status indicator on the back panel to indicate the initialization status of the cameras. When launching the cameras with a new version of Motive, the cameras go through a firmware update in order to communicate with the new version. Firmware updates happen automatically when starting Motive. If the cameras firmware updates to a new version of Motive, running an older version of Motive will cause the firmware to necessarily revert back to an older version of the firmware. This process is automatic as well.

Back Ring Light Colors
Color	Status	Description
Green	Initialize Phase 1	Camera is powered and boot loader is running. Preparing to run the main firmware.
Yellow	Initialize Phase 2	Firmware is running and switch communication in progress.
Blinking Green (Slow)	Initialize Phase 3	Switch communication established and awaiting an IP address.
Cyan	Firmware Loading	Host has initiated the firmware upload process.
Blinking Yellow	Initialize Phase 4	Camera has fully initialized. In process of synchronizing with camera group or eSync.
Blinking Green (Fast)	Running	Camera is fully operational and synchronized to the camera group. Ready for data capture.
Blue	Hibernating	Camera is in a low power state and not sending data. This occurs after closing Motive but leaving the cameras connected to the switch.
Alternating Red	Firmware Reset	On board flash memory is being reset.
Alternating Yellow	Firmware Update	Firmware is being written to flash. Numeric display in front will show progress. On completion, the light turns green and the camera reboots.

Updating Firmware

When changing versions of Motive, a firmware update is needed. This process is automatic when opening the software and the status ring light and back ring light show the state, as described in the table above, of the camera during this process. The camera should not be unplugged during a firmware reset or firmware update. Give the camera time to finish this process before turning off the software.

If a camera doesn't update its firmware with the rest of the cameras, it will not load into Motive. Wait for all cameras that are updating to finish, then restart Motive. The cameras that failed to update will now update. This could be caused by miscommunication between the switch when loading in numerous cameras.

Error Codes

For prime series cameras. when there is an error on the camera, its numeric LED will display "E". This indicates that there is a problem with establishing the camera network or when there is a problem with the camera initialization. When you see this error, first make sure all the cameras are connected with known working Ethernet cables, and try rebooting the network switch. If this message persists, please contact support.

PrimeX series

On PrimeX cameras, a number indicator will be shown along with the error message.

Error #	Description
E1	The camera failed to establish a link with the PoE switch after power on.
E2	The uploaded camera firmware is invalid.
E3	The uploaded camera bitstream is invalid.
E4	Configuration failure.
E5	Internal flash write error.

Slim 13E

Front LED

Color	Info
Blue	Actively sending data and receiving commands when loaded into Motive.
Green	Camera is sending data to be written to memory or disk.
None	Camera is operating but Motive is in Edit Mode.
Yellow	Camera is selected in Motive.
Orange	Camera is in reference mode. Instead of capturing the marker data, the camera is recording reference video, MJPEG
Blinking red on start up	Firmware update process; which is normal. Firmwares will be updated when a new version of Motive is installed on the computer. If the LED blinks in red a few times about 15 seconds after the camera start-up, it means that the camera has failed to establish a connection with PoE switch. When this happens, error sign, E or E1, will be shown on the numeric display.
Yellow on start up.	The camera is attempting to establish a link with the PoE switch.

Back Light

Like Prime series cameras, Slim 13E cameras also have a status indicator on the back panel and indicate the state of the camera.

Back Ring Light Colors
Color	Status	Description
Green	Initialize Phase 1	Camera is powered and boot loader is running. Preparing to run main firmware.
Yellow	Initialize Phase 2	Firmware is running and switch communication in progress.
Blinking Green (Slow)	Initialize Phase 3	Switch communication established and awaiting an IP address.
Cyan	Firmware Loading	Host has initiated firmware upload process.
Blinking Yellow	Initialize Phase 4	Camera has fully initialized. In process of synchronizing with camera group or eSync.
Blinking Green (Fast)	Running	Camera is fully operational and synchronized to the camera group. Ready for data capture.
Blue	Hibernating	Camera is in a low power state and not sending data. Occurs after closing Motive but leaving the cameras connected to the switch.
Alternating Red	Firmware Reset	On board flash memory is being reset.
Alternating Yellow	Firmware Update	Firmware is being written to flash. Numeric display in front will show progress. On completion, the light turns green and camera reboots.